Forward Deployed Engineer

Build for the real world.

HyBird builds industrial spatial AI, bringing facility models, equipment, drawings and operational workflows into a shared context for people working at a desk and in the field. We’re building towards industrial autonomy, with dependable software as the foundation.

You will connect hands-on engineering with the realities of a customer’s operation. Find a valuable workflow, agree how to measure success and personally build it into use. The work involves customer discovery, software and integrations, deployment and adoption, with a clear path for useful improvements to become part of HyBird.

You will work on problems grounded in operating facilities, with the opportunity to shape useful capabilities and see how people use them. Explore our research journey and our technology and customer work.

What you’ll own.

• Work beside operators and customer technical teams to understand the bottleneck, agree a baseline and choose the smallest valuable solution.
• Personally build and deploy workflows that connect HyBird with approved customer data and systems, respecting enterprise access boundaries.
• Measure adoption, correctness, human intervention and delivery effort. Make bespoke work and ongoing support costs visible.
• Turn deployment learning into reusable connectors, tests and product improvements with the product engineering team.
• Earn operator and IT trust through working software, clear communication and a usable handover. Agree an owner for ongoing operation before closing the deployment.

What you’ll bring.

• You have personally delivered customer-facing software or an integration used in production.
• You have depth in an application stack and can work with APIs, SQL, authentication, data mapping and enterprise permissions.
• You have built AI or agent workflows with evaluations, human approvals and failure handling, and can independently test generated code.
• You can deploy and diagnose software in customer environments, measure its value and leave a practical handover.
• You communicate well with operators, technical teams and commercial stakeholders, and can explain constraints without overpromising.

Useful experience

Experience in industrial operations, enterprise software deployment or technical consulting would help. The role requires direct customer work; tell us your location and availability for travel when applying so we can discuss territory and site requirements.

We value evidence of your own work, independent thought and clear communication. You can share private work through a walkthrough; a public portfolio is not required.

Your first 90 days.

Take one agreed customer workflow from discovery and baseline to working use. Demonstrate value with the customer, track intervention and delivery effort, and leave a repeatable deployment and handover. Identify the next product improvement from actual use.

We’ll agree the initial scope and measures with you, based on customer priorities and the systems you inherit.